Getting started with the new Outlook for Windows (2024)

The new Outlook for Windows brings the latest features, intelligent assisted capabilities and a new modern and simplified design to your Outlook app. You can tailor it to your style and do more with new Outlook for Windows!

Getting started with the new Outlook for Windows (1)

Start the journey with us, and help us shape the future of new Outlook for Windows.

Important:Most accounts are supported in new Outlook. This includesMicrosoft accounts such as an Outlook.com or Hotmail.com account, work or school accounts assigned to you by your organization’s admin, third-party accounts such as Gmail, Yahoo!, iCloud, and other third-party accounts connecting through IMAP.

Note: Limitation:The new Outlook provides only limited support for public folders. You should continue using the classic Outlook for window if you depend heavily on public-folder features such as creating, modifying, or deleting public folders in Outlook.


To learn more about the new Outlook for Windows, seethis blog post.

For IT Pros,learn more about deploying Outlook in your organization.

Give feedback or get support

We want to hear how we can improve the experience! The only place to share feedback or get support is right inside the app. Select Help and choose Support or Feedback. Since this is a Preview product, standard paid support options, consumer or commercial, are not available to our customers currently.

For more information see Contact support and provide feedback within the new Outlook for Windows.

Get new Outlook

Choose what you’re currently using for your email and calendar to learn how to start using new Outlook

Tip:You can switch back whenever you want, just switch the toggle off in the new Outlook and it will automatically open the classic version.

Not sure which version you're currently running, seeWhat version of Outlook do I have?

Classic Outlook on Windows

If your accounts are supported in the new Outlook for Windows, you'll see a toggle in the upper right of classic Outlook to Try the new Outlook.Selecting this toggle will download the new app and let you switch to the preview.

Getting started with the new Outlook for Windows (2)

The new Outlook for Windows will launch into the account you have set as your default send account in Outlook. If Outlook can't sign you in automatically, manually type in the account and sign in.

If this is the first time you're switching to the new Outlook, you'll be prompted to bring over your settings from the classic Outlook for Windows. SelectImport Settingsif you want to bring them over, or choose Skip. To learn more about what settings are imported, see Migrate your settings tothe new Outlook for Windows.

Important:If you don’t see the toggle, it may be because you are using an account that is not yet supported, or your admin has blocked the toggle at this time.

Windows Mail and Calendar apps

If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook.This option downloads the new app and switches your preferred email client.

Getting started with the new Outlook for Windows (3)

The new Outlook for Windows will launch into the first account on your list in Windows Mail. If Outlook can't sign you in automatically, manually type in the account and sign in.

SelectImport Settingson the dialog that appears to bring over your settings or choose Skip. To learn more about what settings are imported, see Migrate your settings tothe new Outlook for Windows.

Important:If you don’t see the toggle, it may be because you're using an account that isn't yet supported.

How to run new Outlook and classic Outlook side-by-side

If there are features or workflows you use that aren't available in new Outlook as yet, you can toggle back to classic Outlook for Windows.

Toggling is designed to allow you to move back and forth as needed. We'll maintain the ability to run both classic and new Outlook side by side, which allows you to compare your experiences while working seamlessly across both products.

  1. Toggle to Try the new Outlook as described above.

  2. From new Outlook, you can now switch back to classic Outlook. Select the New Outlook toggle. New Outlook closes and a feedback windows appears.

    Getting started with the new Outlook for Windows (4)

  3. Respond to the feedback and classic Outlook opens.Each time you toggle back to classic Outlook from new Outlook, you're asked to provide feedback on your experience. This feedback, along with many other sources, helps drive the development of features, and is informing our readiness for the next stage new Outlook.

    Tip:To make opening both applications easier, try pinning them. To do this,right-click the respective icons and selectPin to taskbar or Pin to Start.

If you skipped feedback when switching to classic Outlook, you can still leave feedback by going to the Outlook ribbon and selectingHelp > Feedback.

Customize the experience

Explore personalization options and settings

If you switched from the classic Outlook for Windows or from the Mail app, you'll have the option to migrate some of your settings, which you can learn more about here. However, it's still good to familiarize yourself with the latest options. You'll find Settings in the gear icon in the upper right corner. You can also make quick updates to certain settings by clicking on the View tab.

Changes you make to settings in the new Outlook for Windows will also be reflected in Outlook on the web.

Getting started with the new Outlook for Windows (5)

Manage all your email and calendars in a single place

Select Add account at the bottom of your list of folders or go to Settingsand choose Add account in Accounts. Currently supported accounts include Microsoft accounts for work or school, and Outlook.com, Hotmail, or Gmail accounts. In your folder list, you can mark folders, categories, or contacts from any of your accounts as Favorites for quick access at the top of the list.

Getting started with the new Outlook for Windows (6)

Become familiar (again) with the ribbon

The top bar of the app should be familiar if you’ve used any apps like Word or Excel before, including the classic Outlook for Windows. Known as the ribbon, it is the place to find the commands you need to manage your inbox or format emails. You can make the ribbon larger (the classic experience) or smaller (the simplified experience) using the dropdown arrow on the right side of the bar. If you want to personalize the commands you see in the simplified ribbon, select Customize.

Getting started with the new Outlook for Windows (7)

Navigation bar and My Day

On the left side you’ll see the navigation bar, which makes it simple to switch to Calendar, Contacts, or any other app you frequently use. For quick access to your calendar or tasks without leaving the inbox, you can use My Day by selecting the icon in the upper right.

Getting started with the new Outlook for Windows (8)

What should I check out?

Pin emails

Do you ever have trouble tracking down that key email thread you’re actively responding to? Or is there an email with key information you frequently refer to? Now, simply right-click any message and choose Pin and that email will appear at the top of your inbox, saving you time from having to go back and search for it.

Getting started with the new Outlook for Windows (9)

Snooze email

Sometimes email is very important, but not yet. With the Snooze feature, you can schedule a time for the email to be re-delivered to your inbox, appearing at the time you want it to, so you can handle it when it’s the right time for you. Just right-click any message and choose Snooze, or select Snooze from the ribbon. Then choose the time you want it to be delivered.

Getting started with the new Outlook for Windows (10)

Schedule when to send email

In today’s hybrid work world, your day might be someone else’s night, so you don’t want to send an email to someone in the middle of the night. With the new Outlook, it’s simple to send an email when you want to. Just select the dropdown arrow next to Send and choose Schedule send.

Getting started with the new Outlook for Windows (11)

Categories

You might be familiar with categories, but they've been significantly upgraded. See the category names and colors directly on your messages in your inbox. Want to see everything you've tagged with that category? Just click it right on your message.You can even add a category to your Favorites.

Getting started with the new Outlook for Windows (12)

Support for key Outlook features

Feature

Outlook on the web

Outlook for Windows

Windows Mail app

New Outlook for Windows

Pin emails
Pin a message to move it to the
top of your inbox so it's easy
to find later.

Yes

No

No

Yes

Snooze emails
Snooze an email to temporarily
remove it from your inbox and
schedule it to appear as a new
mail for later, when you can respond.

Yes

No

No

Yes

My Day view
Use My Day to see your upcoming calendar events
and tasks anywhere in Outlook, including Mail, Calendar, and People.

Yes

Yes**

No

Yes

Inbox rules
Use inbox rules to automatically perform specific actions on email that arrives in your inbox.

Yes

Yes

No

Yes

Conversation settings
You can change the appearance
of the message list and reading
pane. Email in the message list
can be displayed as individual
messages or grouped by conversation.

Yes

Yes

Yes

Yes

Loop components
Use loop components to collaborate within Outlook.

Yes

No

No

Yes

Microsoft 365 account
Support for Microsoft 365 account.

Yes

Yes

Yes

Yes

Outlook.com account
Support for Outlook.com account.

Yes

Yes

Yes

Yes

3rd party (Gmail, Yahoo, etc.) accounts
Support for 3rd party accounts.

Yes***

Yes

Yes

Yes***

Multi-account support
Access multiple accounts from your Outlook client.

Yes***

Yes

Yes

Yes

PST file support
Use a PST file (Outlook Data File) to backup or export items from your email account

No

Yes

No

No*

Delegation
Allow someone else to manage
your mailbox and calendar.

Yes

Yes

No

Yes

Shared mailboxes
Allow groups of users to monitor
and send emails from a shared
mailbox.

Yes

Yes

No

Yes

Offline support

No

Yes

Yes

No*

Web add-ins
Integrations built on Outlook by
using our modern web-based
platform.

Yes

Yes

No

Yes

COM Add-ins
Integrations built on Outlook using COM integration.

No

Yes

No

No

*Coming soon

**Supported in Outlook for Windows through the To-Do Bar

***With limited capabilities

See also

Start using new Outlook for Windows

What version of Outlook do I have?

Troubleshoot Outlook for Windows issues

Getting started with the new Outlook for Windows (2024)

FAQs

What is the difference between Outlook and Outlook New? ›

Just to clarify, the "new Outlook" is the intended replacement for the Windows 10 / 11 Mail, People, Calendar apps. It is essentially "Outlook on the web" wrapped in an app framework with the added functionality of adding external IMAP accounts.

Is Outlook replacing Windows Mail and Calendar in 2024? ›

There is no way to permanently keep the Mail app, as Microsoft has pulled the plug. It will finally stop working by the end of 2024. Microsoft has decreed that Mail will be replaced by the new Outlook, and that seems final.

How to get new Outlook for Windows? ›

If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook. This option downloads the new app and switches your preferred email client.

Is the new Outlook any good? ›

What Do We Recommend? For now, we'd recommend you stick with the old version of Outlook. There's lots to love about the new version, but for us, there's just a few more kinks that need to be ironed out before we can recommend you run this new version daily. We'd recommend you wait for a few more of these mini updates.

Is Outlook becoming obsolete? ›

To date, Microsoft has released very few tangible dates as to when customers should expect the current Outlook app to be replaced by the new updated Outlook client. Last year, officials did say they planned to replace the Mail and Calendar apps built into Windows 11 with the new Outlook by the end of calendar 2024.

Which is better, new or old Outlook? ›

Some observations I've made about the new outlook are: It lacks a seamless email retrieval feature. Sending emails seems to be sluggish. There's incomplete synchronization of emails across folders.

Is Microsoft closing old Outlook accounts? ›

Microsoft never close so called"old versions mailbox",any email say close old versions of mailbox is fraud. You should delete this email.

Is Microsoft eliminating Outlook? ›

Original Publish Date: June 2023 | MC650424 Revised Date: August 30, 2023, based on Microsoft's Updated Message See text in red font. Microsoft's revised announcement states that the Mail and Calendar Apps will no longer be supported at the end of 2024 and will become the New Outlook for Windows.

Is Microsoft retiring Outlook? ›

Retirements of Legacy Outlook Clients Begin in mid-July 2024

Even when it does, Microsoft says that Outlook classic will remain supported until 2029. Microsoft will begin the retirement process for the older clients in mid-July 2024 and expect to complete the roll-out by late September 2024.

How do I know if I'm using the new Outlook? ›

To determine if the Outlook for Windows version you're using is new Outlook or classic Outlook, check if there's a File tab on the ribbon. If File doesn't appear, you're using new Outlook. If you have a File tab, you're using classic Outlook.

How much does Windows Outlook cost? ›

Outlook and Gmail are both free for personal use. If you want to unlock additional features or get more storage space, you need to purchase a premium plan. The most affordable Outlook premium plan for home users is called Microsoft 365 Personal, and it costs $69.99 a year, or $6.99 per month.

Is Outlook free for Windows 11? ›

Beginning in 2024, new Windows 11 devices will be shipped with the new Outlook for Windows as the default mailbox application free for all to use.

Why should I switch to the new Outlook? ›

New Outlook is based on the web-based version of Outlook which is included with Microsoft 365. It's designed to run quicker and integrate seamlessly with the latest features across Microsoft 365 suite of applications. The new app is included with Windows and replaces the old Windows mail app.

Which email is better than Outlook? ›

Proton Mail is a top Outlook alternative for businesses who value security and privacy in email communications. It's a highly secure, Swiss-based email service with end-to-end encryption and open-source technology, granting you more control over your data.

Do not want new Outlook.? ›

You can go back to classic Outlook for Windows by selecting the toggle in the new Outlook for Windows app. Note: You may not see the toggle if classic Outlook for Windows isn't installed on your device.

Are there two different versions of Outlook? ›

To find out which version of Outlook you're using, select a tab below. There are now two versions of Outlook for Windows: new Outlook for Windows and classic Outlook for Windows. To determine if the Outlook for Windows version you're using is new Outlook or classic Outlook, check if there's a File tab on the ribbon.

How to use old Outlook instead of new? ›

To switch back to the classic view in Outlook, follow these steps:
  1. Open Outlook.
  2. Navigate to the Outlook menu.
  3. Uncheck the option for the New Outlook.
  4. Click the Revert button.
  5. Allow the application to revert to the Outlook Classic view.
Nov 27, 2023

Which Outlook version is best? ›

Microsoft Outlook 2019 is the latest version of Outlook and it works very smoothly. Outlook 2016 and earlier versions are also stable.

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